I am sure you have noticed by now that I love a bit of shopping, but it may come as a surprise that I hate going to the shops. It’s not just the obviously annoying things like the crowds, the lack of parking, and of course the mission that is getting Skye in and out of the car and convincing her to sit in a stroller while I do my thing. Everyone hates that, so there wouldn’t be much point in my ranting about that would there? Of course not. So instead I have put together the top 5 not so obvious reasons why retail shopping drives me crazy.
Poor Customer Service
OK, so this is probably a pretty common one, but indulge me. Last week I purchased an iron from a rather reputable appliances retailer. I took the advice of the very helpful sales assistant and purchased a mid-range model expecting that it would be more than suitable for my sporadic requirements. Once I got it home and gave it a test run I discovered it did not actually get hot, at all. Iron101 fail. The next day I returned the product wanting to exchange it for a different model and was treated like I was being difficult for doing so. I would have thought that for $90 it was reasonable to expect that the product performed its most basic function. Apparently their customer service department disagrees.